Our Proven 5-Step Process

We follow a structured process to ensure your business gets the right software — implemented correctly, with minimal disruption and maximum impact.

1 - Identify

We assess your current tools and workflows to uncover inefficiencies across your business.

2 - Recommend

We shortlist the best software for your needs — from CRM to POS to automation platforms.

3 - Implement

HeffCo configures and installs your new system, ensuring it’s set up correctly for your Queensland business.

4 - Integrate

We connect your software ecosystem so everything works together seamlessly.

5 - Support

We provide post-implementation support to ensure lasting success and continuous improvement.